We built this for Evidation
This isn't a slide deck. It's a working AI agent that answers real Achievement Member questions — wearable sync (Apple Watch, Fitbit, Garmin, Oura, Whoop), study eligibility and enrollment, rewards and payouts, privacy and data sharing, and how to leave a study or delete an account. Try it.
Try the Chat Agent
Ask about a Fitbit or Apple Watch not syncing, study eligibility, how rewards and PayPal payouts work, what data researchers see, or how to withdraw from a study.
In production, the widget's appearance and behavior are fully customizable to match Evidation's brand.
What Lorikeet Can Deliver for Evidation
Built around real Achievement Member scenarios — wearable sync, study eligibility, rewards and payouts, privacy reassurance, and the safety routing required when an acute symptom shows up in a research context.
Natural Conversations
Members describe sync issues, study confusion, and payout questions in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Achievement app, on the phone with Support, or through email.
Research Safety, Built-In
Built for digital health research. Guardrails block clinical interpretation of data, detect acute symptoms during a study and route to 911 / 988, and keep the agent out of protocol decisions that belong to study teams.
24/7 Availability
Members don't wait for business hours. Lorikeet handles wearable sync, study questions, rewards and payouts, and privacy concerns around the clock — study teams handle protocol-specific edge cases.
Ready for Your Systems
In production, connects to Achievement Member systems, wearable OAuth integrations, study enrollment data, and the rewards / payout backend. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — Member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Evidation. Real logic for real Achievement Member scenarios.
Mapped Your Scenarios
Achievement signup, wearable sync across Apple Health, Google Fit, Fitbit, Garmin, Oura, Whoop and Withings, study eligibility and enrollment, rewards and payouts, privacy and account deletion, anomalous-data and acute-symptom handling.
Added Your Knowledge
Procedural guides for every wearable platform, study basics and protocol-handoff rules, points-to-dollars mechanics, payout method details, the privacy story (what researchers and study sponsors see vs don’t), and the acute-symptom routing playbook — all searchable by the AI.
Set the Safety Controls
Never interprets data clinically. Routes any acute disclosure (chest pain, severe shortness of breath, stroke signs, suicidal ideation) to 911 / 988 first. Never quotes exact balances or payout timing — the app is the source of truth. Defers protocol and consent questions to study teams.
Went Live
Chat is working right now. Ready to connect to Achievement’s actual Member systems, wearable OAuth, study enrollment data, and the rewards backend.
Ready to Add the World's Best CX AI?
Connected to your actual Achievement Member data. Handling your real support volume across the Achievement app, voice, and email. This sandbox is just the start.
Finish Setting Up Your Sandbox